Q: What should I do if I am broken down in an unsafe location or place?
A: When you call into our dispatch you should give us your location and situation. Let us know if you are blocking traffic, stalled on the highway, on the side of a major highway, or if the Police are with you. This way we can prioritize your service call and get a driver to you as quickly as we can.
Q: How do you handle Auto Club Member Calls?
A: We welcome all Auto Club Member calls. Each Club has its own policy and procedure for calling in for service. Please use our Motor Club Links page to be linked to your Motor Club. Be sure to indicate you want Double D Towing as your preferred service provider to service your vehicle.
Q: What should I do if I experience a problem with your service?
A: First, get your service call number and the name of the driver. Then call me, Danny at 703-777-7300 immediately so I can be proactive in handling your issues. My business is built on Customer Service and you are our Business.